Lipia polepole is available in all Flexpay partner merchants store. The customer selects the product they wish to buy, gets registered or self registers themselves, pays within a duration of 90 days at their own pace. After which they receive a congratulations message upon full payment that they use to check out from the partner merchant.

Lipia polepole is available in all Flexpay partner merchants store. The customer selects the product they wish to buy, gets registered or self registers themselves, pays within a duration of 90 days at their own pace. After which they receive a congratulations message upon full payment that they use to check out from the partner merchant.

0% interest. There are no extra charges, it is absolutely at 0%interest.

Everyone qualifies to use Flexpay - No documents are needed

You can join Flexpay through any of the channels below, 1. USSD *384*30# 2. Flexpay APP 3. Flexpay Website www.flexpay.co.ke 4. Flexpay Marketplace www.marketplace.flexpay.co.ke/ 5. Flexpay Partner Merchant - Outlet or website

Yes, But within the same partner merchant you did your reservation from.You only need to identify the item you wish to change to and ask the attendant to effect the change for you.

You are allowed to continue making payments, but in the event the price changes, you will pay the current price. Also, in the event the item goes out of stock, you will pick the model available.

Yes, You can create a Flexpay Goal and pay in instalments for as long as you'd want.

You can take a different item, worth the amount paid or you can get a shopping voucher that you can use to shop any item with. To get a shopping voucher, You only need to call our customer care number 0719725060 and request for one. The voucher is instant and you can use it to shop ANY item at the store.

The customer is requested to top up the balance before checkout

You can use 1. The till number 700164 2. Via USSD *384*30# 3. Via Flexpay App

Flexpay Till Number is 700164

At Least Ksh.500

You receive a congratulations message that you present to the partner merchant upon completion of payment. The merchant validates the receipt code for checkout

Yes, you can pick a different product upon collection

If the price increases, the customer is asked to top up the balance before collection. If the price drops, the customer picks the product at the current price, the excess amount paid is sent back to the customers wallet, they can further use the amount to buy a different product

The customer. The merchant informs the customer the delivery fee depending on the location. This payment is done directly to the merchant NOT Flexpay.

The delivery fee depends on the customer's location and the size of the item, it also depends on the medium the merchant uses, eg, G4S. Note: Different merchants have different delivery models, some delivery at your doorstep for free, others delivery to your nearest G4S Office for free. Before making the reservation, kindly enquire about the delivery.